I watch YouTube before bed sometimes (cat videos!). But the streaming stick I had been using in my bedroom is an older model that sometimes causes the YouTube app to freeze like a snail dipped in molasses. I felt that I could justify buying myself a new one, one that was snappier, peppier. I walked to my local store that sells such devices, found one on sale, and took it home to set it up and fill my nighttimes with cat videos that have the most minimal of buffering.
I took the streaming stick home, plugged it into my TV, turned it all on, and placed batteries inside the remote to begin the syncing. A moment passed, and nothing happened. “Press sync button on back of remote if sync does not start” the setup guide read. I did so, and again, nothing happened. “Hmm, that’s most odd” I thought to myself, so I went down to the googler box and typed in my conundrum, which led me to the company’s support page. I clicked on the box to chat with a “friendly representative” who appeared after a few minutes and wanted to know all the details of my problem.
I described to them what all was going on, mostly with the remote not syncing. I followed all their troubleshooting advice, none of which fixed the problem. This led the “friendly rep” to then inquire about the state of my wireless router. “What channel is it on? If it’s not on these channels, it won’t work right.” Perplexed, I told them my router was on one of those channels, and then came a long pause. “It’s your house” the rep began to say, “you live in a poorly designed house, with terrible walls. Also, you don’t deserve good shoes.”
With that the support chat abruptly ended. Surprised, and a little shocked, I went upstairs and went to bed. I woke the next morning with a scratchy throat that hadn’t been there the night before. I was coming down with a cold, and it only got worse as the day went on. At the coffee shop that morning, I managed to trip on a rug and spill my latte all over myself. I later got a text from the person I was seeing, they wanted to “have a talk about the direction of the relationship.” I went home, got into bed, and began to have an existential crisis.
“What sin have I committed to bring this wrath upon me? What if they are right and it is my house? Hey, that last pair of shoes I bought wasn’t too hot now that I think about it!” are all the things I thought about. I then found myself getting angry. Getting angry at myself for getting bent out of shape over something as stupid as a streaming stick. I exchanged the stick out at the store I bought it from, and the new one setup just fine.
It’s important to remember that when it seems like it’s all falling to hell, it’ll work out and be OK. One way, or another. See you next week!