2019 Progress Businesses
These local businesses support the local arts, theater, and entertainment in our region.
So, I’m talking to Mike Sexton, honcho at Sexton’s Marine, and I ask him, as if I didn’t know, what makes you different. Here’s what he has to say.
“Want to know what it’s like to be treated with respect when dealing with your boat? You get to deal with the owners at our place. Serving you since 1987 – same family, same location - we proudly offer Sweetwater, Aqua Patio and Harris Pontoon boats, powered by Honda, Yamaha, Mercury and Tohatsu outboards.
Our business started as they opened the new Hwy 421 in 1987 in a small simple block building. Dad began by himself; the mission - to treat people well, be appreciative that they stopped by to see him and offer fair pricing – the same ideals we aspire to today. You have choices where you spend your boating dollars and we are grateful that so many folks have chosen to stop by and see us. Our buildings have grown – our product line has expanded - but we still cherish making new friends. Stop by.”
He started telling me about all the warranties on the various boats and motors, and my eyes glazed over. Mike knows his stuff, so just tell me what works!
Naturally I had to ask him a couple off the wall questions:
Tell us one of the worst moments/mistakes you ever made in your business?
“We picked up a houseboat for repairs, had it delivered to the shop, and realized the driver had picked up the wrong boat. Ruhh Ro! A 45 foot houseboat!
Every customer has a silly question from time to time; tell a “silly” question in your business and how you responded to it?
A lady called after several days of rain and was worried that her pontoon boat would sink as the dock went up and wanted us to put longer ropes on her boat.
Funny stuff everyone! Go see Mike or Scott.